HCL is a global technology enterprise and a name to reckon with, in the industry. The passion of its founder and the entrepreneurial zeal of its employees have made its Information Technology and Software services arm, HCL Technologies [HCLT], a leading provider of business transformation, enterprise & custom applications, infrastructure management, business process outsourcing, and engineering services. Leveraging its extensive global offshore infrastructure and network of offices in 26 countries, HCLT delivers solutions across a wide range of verticals such as financial services, manufacturing, consumer services, public services and healthcare. HCL takes pride in its philosophy of ‘Employees First, Customers Second’ which empowers its 83,076 transformers to create real value for over 500 forward looking customers, seeking to shift paradigms and transform the way business is being done.
When HCLT commenced its transformation journey based on the foundation of ‘Employees First’ in 2005, disruptive technologies and new business models were beginning to impact the industry. HCLT had already anticipated the shift from ‘employer driven’ to ‘employee driven’ market conditions. Today, the impact of this unique management philosophy is being recognized and praised worldwide for empowering employees to become the drivers of growth. HCL has also become one of the fastest-growing IT services companies in the world.
“Employees First, Customers Second – Turning Conventional Management Upside Down” – a business book authored by the CEO Vineet Nayar encapsulating HCLT’s transformation journey from 2005, was launched in June 2010. Already a massive bestseller in key markets, the book has won accolades from leading management thinkers and CEOs such as Tom Peters, Gary Hamel, Tony Hsieh, Judy McGrath, and Victor Fung. Covered by leading media groups around the world, the book has already been translated into five languages – French, Spanish, Portuguese, Korean, and Chinese, and over 50 Employees First, Customers Second [EFCS] workshops for clients and partner organizations have been conducted in the USA, UK and APAC regions.
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